[ query.protocol ]
FAQs
Are drops limited?
Yes. Each drop has limited stock. Once the pre_order_period closes, units are produced and dispatched.
Where do you ship?
Worldwide. Find out more here.
When will my order ship?
COLD*DATA operates on a made-to-order protocol.
Once pre_order_period ends, production begins.
ETA: 2-4 weeks post-close.
Can I return or exchange my item?
Due to the made-to-order nature of our preorder system – and the limited nature of standard releases – all sales are final. We do not offer returns, refunds, or exchanges once an order has been placed.
What if my item arrives damaged?
- Please contact us within 7 days of receiving your order at terminal@cold-data.net
- Include your order number and a clear photo of the issue
- We’ll review and arrange a replacement or partial refund if applicable
How are the garments printed?
Screen-printed by hand for long lasting quality.